Shipping Policy

At Kajal Patola Art, Vadodara, Gujarat, we ensure safe and timely delivery of our premium Patola sarees while maintaining the highest standards of packaging and fabric care.

We deliver across India. Delivery availability and serviceability can be checked during checkout.

• Shipping charges vary depending on delivery location and order value.
• All applicable charges are clearly displayed before completing the payment.

• Orders are typically delivered within 3–7 business days.
• Custom or made-to-order Patola sarees may require additional processing time.
• Any unexpected delay will be communicated to the customer.

• All sarees are carefully folded and securely packed to prevent damage during transit.
• Please report any damage within 24 hours of delivery with photo/video proof.

• Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or email.

• Orders can be modified or cancelled only before dispatch.
• No changes or cancellations are allowed after dispatch.

• If delivery fails due to customer unavailability, courier partners will re-attempt delivery.
• Repeated failed attempts may result in return shipment and additional charges.

• In case of damaged or missing items, contact us immediately with valid proof.
• All claims will be processed after verification.

• For any shipping-related queries, please contact Kajal Patola Art, Vadodara, Gujarat.